CVE-2026-23756
GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject
Description
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.
INFO
Published Date :
April 20, 2026, 6:16 p.m.
Last Modified :
April 20, 2026, 7:05 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-23756
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 3.1 | MEDIUM | [email protected] | ||||
| CVSS 3.1 | MEDIUM | MITRE-CVE | ||||
| CVSS 4.0 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 4.0 | MEDIUM | [email protected] |
Solution
- Update GFI HelpDesk to version 4.99.9.
- Apply vendor patches for affected modules.
- Sanitize all user inputs for rendering.
- Validate and sanitize POST parameters.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-23756.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-23756 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-23756
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-23756 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-23756 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
New CVE Received by [email protected]
Apr. 20, 2026
Action Type Old Value New Value Added Description GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CVSS V3.1 AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Added CWE CWE-79 Added Reference https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases Added Reference https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-troubleshooter-step-subject